Every advance in technology is a threat to someone’s job. The more things are automated, the fewer people are needed… Read more How Can Writers Stay Relevant in the Age of AI?
In the Nov/Dec 2022 issue of PRSA‘s Strategies & Tactics, my article “Why Communicators Must Be Leaders” examines how we… Read more Communicators Must Be Leaders
Celtics legend Bill Russell was, in every sense of the word, a giant. If you saw him play, or stood… Read more What I Learned From Bill Russell
Every communicator, at some point, is going to have to deal with a crisis that comes from within instead of… Read more How to Handle an “Own Goal” Crisis
Outside of a crisis involving fatalities, perhaps a communicator’s biggest challenge is telling someone, or a group, that they are… Read more Layoffs test even the best communicators
One of my resolutions for 2022 was to put a dent in my backlog of New Yorkers; the same backlog… Read more “Whether We Know It or Not, We’re Always Singing”
Writing for one client is tough enough. Writing for a group of 5 to 50 people is a challenge on… Read more How do you write when you have 50 editors?
When giving a speech, your voice is your most valuable tool. But, what do you do when you can’t use… Read more How to Give a Speech When You Can’t Talk
Sad to say, clients are not like children. We, or at least I, don’t love them all equally. I appreciate… Read more The Joy of Seeing a Client Ace an Interview
Happy Anniversary! Last March, most of the United States, and its businesses, instituted social distancing rules that meant most of… Read more Updated Zoom Tips