Communications Lessons from English Soccer

I root for three countries in international soccer – The U.S., Norway (where my mom’s family came from), and England… Read more Communications Lessons from English Soccer

A Cartoon That Helps Explain Crisis Response

As I continue to plow through back issues of the New Yorker (I’m up to February 2023 for those keeping… Read more A Cartoon That Helps Explain Crisis Response

It’s been a tenet of my training programs, but hardly mine alone, that every interview you do, every piece you… Read more Just How Do You Write Your Key Points?

Every murder mystery, the good and the bad, has one scene in common. At around the 75-minute mark, the detective,… Read more The Murder Mystery Theory of Crises

There are many ways to improve your writing skills. Take a class with a respected teacher. Keep a journal. Practice,… Read more How Reading Can Make You a Better Writer

There are three big reasons not to be hungry when you’re delivering your talk.

When I was 12 or 13, my dad bought three comedy albums for me at a yard sale. Two were… Read more How Bob Newhart Helped Media Trainers

Next month, I will be leading a presentation training class for 30 recent high school graduates, or “rising college freshmen,”… Read more Two Wild and Crazy Pieces of Career Advice

The 1970s saw the introduction of a number of fads – disco, bell bottoms, pet rocks, LeCar, and All in… Read more Nervous When You Speak? It’s Good for You!

Writing for the stage and writing for business may seem worlds apart, but there are a lot of play writing… Read more How The Theater Can Help You Write for Business