As I continue to plow through back issues of the New Yorker (I’m up to February 2023 for those keeping… Read more A Cartoon That Helps Explain Crisis Response
Tag: crisis
The Murder Mystery Theory of Crises
Every murder mystery, the good and the bad, has one scene in common. At around the 75-minute mark, the detective,… Read more The Murder Mystery Theory of Crises
How to Handle an “Own Goal” Crisis
Every communicator, at some point, is going to have to deal with a crisis that comes from within instead of… Read more How to Handle an “Own Goal” Crisis
Can You Restore Your Rep in 2019?
In Can a Reputation be Restored in 2019?, on O’Dwyers PR News website, I analyze whether it’s possible for someone… Read more Can You Restore Your Rep in 2019?
How Sanofi Won the Roseanne Debacle
The deplorable late-night racist Twitter rampage that cost Roseanne Barr her show (I will not dignify it by providing a… Read more How Sanofi Won the Roseanne Debacle